Appboard/old/diagnostics - Revision history

imported>Jason.nicholls at 16:03, 17 July 2014

2014-07-17T16:03:46Z

← Older revision		Revision as of 16:03, 17 July 2014
Line 1:		Line 1:
			{{DISPLAYTITLE:Builder Diagnostics}}
			[[Category:AppBoard old]]
	AppBoard contains a Diagnostics panel to provide system information and to assist with debugging and troubleshooting. This section details the information that is provided in this tool.		AppBoard contains a Diagnostics panel to provide system information and to assist with debugging and troubleshooting. This section details the information that is provided in this tool.

imported>Jason.nicholls: moved AppBoard Diagnostics to appboard/old/diagnostics

2014-07-17T16:03:11Z

moved AppBoard Diagnostics to appboard/old/diagnostics

← Older revision	Revision as of 16:03, 17 July 2014
(No difference)

imported>Mike.berman: fix typo

2012-10-01T11:00:36Z

fix typo

← Older revision		Revision as of 11:00, 1 October 2012
Line 44:		Line 44:

	# Download and install the debug version of Flash Player from the Adobe website.		# Download and install the debug version of Flash Player from the Adobe website.
	# Use the special debug URL to access the AppBoard ~~Bulider~~:		# Use the special debug URL to access the AppBoard Builder:
	#: http://<<i>host</i>>:<<i>port</i>>/enportal/ab<b>?debug=true</b>		#: http://<<i>host</i>>:<<i>port</i>>/enportal/ab<b>?debug=true</b>

imported>Mike.berman: enhance descriptions of log levels

2012-03-19T21:26:19Z

enhance descriptions of log levels

← Older revision		Revision as of 21:26, 19 March 2012
Line 30:		Line 30:


	Each message is categorized, and you can select a <b>Log Level</b> to filter the messages to only display messages of ~~one type at a time~~:		Each message is categorized, and you can select a <b>Log Level</b> to filter the messages to only display messages of only certain types:


	* All		* <b>All</b> - Show all messages of any type
	* Debug		* <b>Debug</b> - Show messages that are labeled as type: "DEBUG", "INFORMATION", "WARNING", "ERROR, or "FATAL"
	* Information		* <b>Information</b> - Show messages that are labeled as type: "INFORMATION", "WARNING", "ERROR, or "FATAL"
	* Warning		* <b>Warning</b> - Show messages that are labeled as type: "WARNING", "ERROR, or "FATAL"
	* Error		* <b>Error</b> - Show messages that are labeled as type: "ERROR or "FATAL"
	* Fatal		* <b>Fatal</b> - Show only messages that are labeled as type: "FATAL"

imported>Cmace: copied from internalwiki

2012-03-13T20:09:28Z

copied from internalwiki

New page

AppBoard contains a Diagnostics panel to provide system information and to assist with debugging and troubleshooting. This section details the information that is provided in this tool.

== Launching the Diagnostics Panel ==

Perform the following steps to launch the Diagnostics panel:

# Log in to the AppBoard Builder as an administrator.
# In the Builder Modes panel, click Builder. The main panel is displayed.
# In the header bar, click Diagnostics. The Diagnostics pop-up panel is displayed.

A screen similar to the following is displayed:

[[Image:DiagnosticsSample.png|thumb|center|500px|The Diagnostics Panel]]

== Viewing Diagnostics ==

Click on a tab to view the diagnostics in that category.

{{Tip|When you refresh the browser, the information in the Diagnostics panel is reset. If there is a specific item you want to capture, make a note or take a screen shot of the item before refreshing the browser.}}

=== Logs ===

The Logs tab provides details about activity in the client in a rolling log format (so it will only keep 500 entries). The most recent log entries are displayed at the top. It does not include log information written on the server. The activity includes information about requests sent to the server and the processing of the results or faults, and also records information about events and actions that are performed on the client. The logs are decoupled from the server, as the server has server activity (all users), whereas the client only has information about requests the client has made and result (fault/success) information including timing and other event action information.

Each message is categorized, and you can select a Log Level to filter the messages to only display messages of one type at a time:

* All
* Debug
* Information
* Warning
* Error
* Fatal

Many log messages can provide additional detail if the debug version of Flash Player is used. Perform the following steps to display the debug messages in the Diagnostics log viewer:

# Download and install the debug version of Flash Player from the Adobe website.
# Use the special debug URL to access the AppBoard Bulider:
#: http://<host>:<port>/enportal/ab?debug=true

=== Data ===

The Data tab shows every piece of data that is currently loaded in the client. This can be used to inspect other attributes that are not visible on a given widget (or you can look at the data collection). You may need to look here if the data was returned in an association; as it would not be visible in the data collection manager. This can also be used to inspect the configuration of the stacks, boards, and widgets.

=== Meta Data ===

The Meta Data tab shows the structure of the data used or displayed in the client. The list will show the different entities (each type of data), and for each entity the properties that were discovered.

=== Active Widgets ===

The Active Widgets tab confirms which Widgets are currently running (listening or requesting data updates). If a Widget is not getting updated, you can check on this screen to verify if the Widget is considered to be active. You may also want to verify the settings of the collection to see if it is being updated (polling configuration); or if it's a Board Context data collection verify the parent collection is being updated (polling configuration).

Note: In older versions of AppBoard, all Widgets were always running and polling for data. In versions 2.2 and later, the efficiency of the system was enhanced such that only the active Widgets in the foreground of the application are actively running.

=== Client Info ===

The Client Info tab displays general information about the AppBoard client, such as the version of AppBoard that is currently running.