Integrations/ibm/ibm.tbsm pimC - Revision history

imported>Jason.nicholls: moved Netcool TBSM pimC to integrations/ibm/ibm.tbsm pimC

2014-07-25T05:22:57Z

← Older revision	Revision as of 05:22, 25 July 2014
(No difference)

2014-06-24T16:32:20Z

← Older revision		Revision as of 16:32, 24 June 2014
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	{{DISPLAYTITLE:IBM Tivoli Business Service Manager (TBSM) pimC}}		{{DISPLAYTITLE:IBM Tivoli Business Service Manager (TBSM) pimC}}
	[[Category:Integrations]]		[[Category:Integrations]]
	This page documents the enPortal integration for ~~IBM~~ IBM Tivoli Business Service Manager (TBSM).		This page documents the enPortal integration for IBM Tivoli Business Service Manager (TBSM).

	* <b>Vendor</b>: IBM		* <b>Vendor</b>: IBM

2014-06-24T16:31:16Z

← Older revision		Revision as of 16:31, 24 June 2014
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	{{DISPLAYTITLE:IBM ~~Netcool~~ TBSM pimC}}		{{DISPLAYTITLE:IBM Tivoli Business Service Manager (TBSM) pimC}}
	[[Category:Integrations]]		[[Category:Integrations]]
	This page documents the enPortal integration for IBM ~~Netcool~~ TBSM.		This page documents the enPortal integration for IBM IBM Tivoli Business Service Manager (TBSM).

	* <b>Vendor</b>: IBM		* <b>Vendor</b>: IBM
	* <b>Product</b>: ~~Netcool~~ TBSM		* <b>Product</b>: IBM Tivoli Business Service Manager (TBSM)
	* <b>Supported Version(s)</b>: 4.2, 4.1		* <b>Supported Version(s)</b>: 4.2, 4.1
	* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimC		* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimC

2014-02-06T19:18:48Z

← Older revision		Revision as of 19:18, 6 February 2014
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			{{DISPLAYTITLE:IBM Netcool TBSM pimC}}
			[[Category:Integrations]]
	This page documents the enPortal integration for IBM Netcool TBSM.		This page documents the enPortal integration for IBM Netcool TBSM.

2013-07-29T23:16:36Z

Installation

← Older revision		Revision as of 23:16, 29 July 2013
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	# Click the <b>Start</b> button to load the PIM into the system		# Click the <b>Start</b> button to load the PIM into the system
	# Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimC.txt"		# Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimC.txt"
			# Under the <b>Advanced</b> tab, select <b>Explore System</b>
	# Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel		# Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel
	# Right-click on the “Manage Proxy” channel and select <b>Open</b> to launch the channel		# Right-click on the “Manage Proxy” channel and select <b>Open</b> to launch the channel

2013-07-29T20:51:14Z

Installation

← Older revision		Revision as of 20:51, 29 July 2013
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	# Click the <b>Start</b> button to load the PIM into the system		# Click the <b>Start</b> button to load the PIM into the system
	# Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimC.txt"		# Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimC.txt"
			# Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel
			# Right-click on the “Manage Proxy” channel and select <b>Open</b> to launch the channel
			# In the Manage Proxy tool, click “Reset All”
			# Refresh the browser

	== Integration Details ==		== Integration Details ==

2012-08-30T15:08:17Z

changed support matrix line

← Older revision		Revision as of 15:08, 30 August 2012
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	== Support Matrix ==		== Support Matrix ==
	The following platforms are supported:		The following Operating System, Database, and Web Browser platforms are supported:

2012-04-30T13:59:32Z

added known issue

← Older revision		Revision as of 13:59, 30 April 2012
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	*Help is not working in all the applets loading via Service Map channel.		*Help is not working in all the applets loading via Service Map channel.
	*User needs to click any of these three channels Event List, Service State, SLA Status twice to load the content properly. Once the content loads next time onwards the contents of these channels loads properly.		*User needs to click any of these three channels Event List, Service State, SLA Status twice to load the content properly. Once the content loads next time onwards the contents of these channels loads properly.
			*In the ServiceMap channel, the ServiceMap is meant for view only. The context actions in the ServiceMap channel will not work, due to the TIP environment not being able to support them.

2012-04-25T18:17:39Z

← Older revision		Revision as of 18:17, 25 April 2012
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	=== Operating System ====		=== Operating System ===
	Please see the list of supported Operating Systems on the [[System_Requirements\|System Requirements]] page.		Please see the list of supported Operating Systems on the [[System_Requirements\|System Requirements]] page.


	=== Database ====		=== Database ===
	A special database is not required to implement this integration module. The AppBoard/enPortal database is used to store all configurations related to this integration module.		A special database is not required to implement this integration module. The AppBoard/enPortal database is used to store all configurations related to this integration module.


	=== Web Browser ====		=== Web Browser ===
	Please see the list of supported Web Browsers on the [[System_Requirements\|System Requirements]] page.		Please see the list of supported Web Browsers on the [[System_Requirements\|System Requirements]] page.

2012-04-25T18:14:30Z

remove recommended use for version 4.2.1

← Older revision		Revision as of 18:14, 25 April 2012
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	* <b>Vendor</b>: IBM		* <b>Vendor</b>: IBM
	* <b>Product</b>: Netcool TBSM		* <b>Product</b>: Netcool TBSM
	* <b>Supported Version(s)</b>: ~~4.2.1,~~ 4.2, 4.1		* <b>Supported Version(s)</b>: 4.2, 4.1
	* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimC		* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimC
	* <b>Required enPortal Version</b>: 2.1.2-20070711.0230 and above		* <b>Required enPortal Version</b>: 2.1.2-20070711.0230 and above
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	\| 5.0		\| 5.0
	\| 2.1		\| 2.1
	\| IBM Tivoli Business Service Manager version 4.2 and 4.2.1		\| IBM Tivoli Business Service Manager version 4.1 and 4.2
	\|}		\|}

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	=== Upgrading from TBSM 4.2.x to a newer version of TBSM ===		=== Upgrading from TBSM 4.2.x to a newer version of TBSM ===

	Perform the following steps when the TBSM 4.2.1 server is upgraded to a newer version of TBSM:		Perform the following steps when the TBSM 4.2 server is upgraded to a newer version of TBSM:

	# Check the AppBoard/enPortal PIM online documentation to see if the new TBSM version is supported by the existing ibm.TBSM_pimC PIM		# Check the AppBoard/enPortal PIM online documentation to see if the new TBSM version is supported by the existing ibm.TBSM_pimC PIM