Integrations/ibm/ibm.tbsm pimD - Revision history

imported>Jason.nicholls: moved Netcool TBSM pimD to integrations/ibm/ibm.tbsm pimD

2014-07-25T05:22:44Z

moved Netcool TBSM pimD to integrations/ibm/ibm.tbsm pimD

← Older revision	Revision as of 05:22, 25 July 2014
(No difference)

imported>Teri.roberts at 16:31, 24 June 2014

2014-06-24T16:31:57Z

← Older revision		Revision as of 16:31, 24 June 2014
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	{{DISPLAYTITLE:IBM ~~Netcool~~ TBSM pimD}}		{{DISPLAYTITLE:IBM Tivoli Business Service Manager (TBSM) pimD}}
	[[Category:Integrations]]		[[Category:Integrations]]
	This page documents the enPortal integration for IBM ~~Netcool~~ TBSM.		This page documents the enPortal integration for IBM Tivoli Business Service Manager (TBSM).

	* <b>Vendor</b>: IBM		* <b>Vendor</b>: IBM
	* <b>Product</b>: ~~Netcool~~ TBSM		* <b>Product</b>: IBM Tivoli Business Service Manager (TBSM)
	* <b>Supported Version(s)</b>: 4.1, 4.2, 4.2.1		* <b>Supported Version(s)</b>: 4.1, 4.2, 4.2.1
	* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimD		* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimD

imported>Teri.roberts at 19:19, 6 February 2014

2014-02-06T19:19:05Z

← Older revision		Revision as of 19:19, 6 February 2014
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			{{DISPLAYTITLE:IBM Netcool TBSM pimD}}
			[[Category:Integrations]]
	This page documents the enPortal integration for IBM Netcool TBSM.		This page documents the enPortal integration for IBM Netcool TBSM.

imported>Teri.roberts: /* Installation */

2013-07-29T23:16:11Z

Installation

← Older revision		Revision as of 23:16, 29 July 2013
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	# Click the <b>Start</b> button to load the PIM into the system		# Click the <b>Start</b> button to load the PIM into the system
	# Confirm that the folowing message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimD.txt"		# Confirm that the folowing message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimD.txt"
			# Under the <b>Advanced</b> tab, select <b>Explore System</b>
	# Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel		# Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel
	# Right-click on the “Manage Proxy” channel and select <b>Open</b> to launch the channel		# Right-click on the “Manage Proxy” channel and select <b>Open</b> to launch the channel

imported>Teri.roberts: /* Installation */

2013-07-29T20:51:38Z

Installation

← Older revision		Revision as of 20:51, 29 July 2013
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	# Click the <b>Start</b> button to load the PIM into the system		# Click the <b>Start</b> button to load the PIM into the system
	# Confirm that the folowing message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimD.txt"		# Confirm that the folowing message is displayed: "Import completed; loaded the following file(s): load_tbsm_pimD.txt"
			# Navigate to the /Directory/system/proxy/ folder and locate the “Manage Proxy” channel
			# Right-click on the “Manage Proxy” channel and select <b>Open</b> to launch the channel
			# In the Manage Proxy tool, click “Reset All”
			# Refresh the browser

	== Integration Details ==		== Integration Details ==

imported>Cmace: changed support matrix line

2012-08-30T15:09:28Z

changed support matrix line

← Older revision		Revision as of 15:09, 30 August 2012
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	=== Operating System ====		=== Operating System ===
	Please see the list of supported Operating Systems on the [[System_Requirements\|System Requirements]] page.		Please see the list of supported Operating Systems on the [[System_Requirements\|System Requirements]] page.


	=== Database ====		=== Database ===
	A special database is not required to implement this integration module. The AppBoard/enPortal database is used to store all configurations related to this integration module.		A special database is not required to implement this integration module. The AppBoard/enPortal database is used to store all configurations related to this integration module.


	=== Web Browser ====		=== Web Browser ===
	Please see the list of supported Web Browsers on the [[System_Requirements\|System Requirements]] page.		Please see the list of supported Web Browsers on the [[System_Requirements\|System Requirements]] page.

imported>Cmace: changed support matrix line

2012-08-30T15:09:04Z

changed support matrix line

← Older revision		Revision as of 15:09, 30 August 2012
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	== Support Matrix ==		== Support Matrix ==
	The following platforms are supported:		The following Operating System, Database, and Web Browser platforms are supported:

imported>Mike.berman: added known issue

2012-04-30T13:59:15Z

added known issue

← Older revision		Revision as of 13:59, 30 April 2012
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	*Help is not working in all the applets loading via Service Map channel.		*Help is not working in all the applets loading via Service Map channel.
	*User needs to click any of these three channels Event List, Service State, SLA Status twice to load the content properly. Once the content loads next time onwards the contents of these channels loads properly.		*User needs to click any of these three channels Event List, Service State, SLA Status twice to load the content properly. Once the content loads next time onwards the contents of these channels loads properly.
			*In the ServiceMap channel, the ServiceMap is meant for view only. The context actions in the ServiceMap channel will not work, due to the TIP environment not being able to support them.

imported>Mike.berman: update version support

2012-04-30T13:42:39Z

update version support

← Older revision		Revision as of 13:42, 30 April 2012
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	* <b>Vendor</b>: IBM		* <b>Vendor</b>: IBM
	* <b>Product</b>: Netcool TBSM		* <b>Product</b>: Netcool TBSM
	* <b>Supported Version(s)</b>: 4.2.1		* <b>Supported Version(s)</b>: 4.1, 4.2, 4.2.1
	* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimD		* <b>Name of enPortal Integration Package</b>: ibm.tbsm_pimD
	* <b>Required enPortal Version</b>: 2.1.2-20070711.0230 and above with support for cookie manager		* <b>Required enPortal Version</b>: 2.1.2-20070711.0230 and above with support for cookie manager
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	\| 5.0		\| 5.0
	\| 2.1		\| 2.1
	\| IBM Tivoli Business Service Manager version 4.2.1		\| IBM Tivoli Business Service Manager version 4.1, 4.2, 4.2.1
	\|}		\|}

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	=== Upgrading from TBSM 4.2.x to a newer version of TBSM ===		=== Upgrading from TBSM 4.2.x to a newer version of TBSM ===

	Perform the following steps when the TBSM 4.2.1 server is upgraded to a newer version of TBSM:		Perform the following steps when the TBSM 4.2.x server is upgraded to a newer version of TBSM:

	# Check the AppBoard/enPortal PIM online documentation to see if the new TBSM version is supported by the existing ibm.TBSM_pimD PIM		# Check the AppBoard/enPortal PIM online documentation to see if the new TBSM version is supported by the existing ibm.TBSM_pimD PIM

imported>Mike.berman: update TIP common PIM references to pimC

2012-04-25T17:54:26Z

update TIP common PIM references to pimC

← Older revision		Revision as of 17:54, 25 April 2012
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	This page documents the enPortal integration for IBM Netcool TBSM.		This page documents the enPortal integration for IBM Netcool TBSM.

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	Perform the following steps to install the TBSM PIM:		Perform the following steps to install the TBSM PIM:
	# Install AppBoard/enPortal as detailed in the [[Installation\|Installation]] documentation		# Install AppBoard/enPortal as detailed in the [[Installation\|Installation]] documentation
	# Download the files ibm.tip.~~common_pimA~~.jar and ibm.TBSM_pimD.jar		# Download the files ibm.tip.common_pimC.jar and ibm.TBSM_pimD.jar
	# Extract the package.jar file from ibm.tip.~~common_pimA~~.jar and rename it to tip.~~common_pimA_package~~.jar		# Extract the package.jar file from ibm.tip.common_pimC.jar and rename it to tip.common_pimC_package.jar
	# Extract the package.jar file from ibm.tbsm_pimD.jar and rename it to TBSM_pimD_package.jar		# Extract the package.jar file from ibm.tbsm_pimD.jar and rename it to TBSM_pimD_package.jar
	# Start AppBoard		# Start AppBoard
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	# Under the <b>Advanced</b> tab, select <b>PIMImport</b>		# Under the <b>Advanced</b> tab, select <b>PIMImport</b>
	# Click the <b>Choose File</b> button		# Click the <b>Choose File</b> button
	# Locate the tip.~~common_pimA_package~~.jar file in the Open dialog		# Locate the tip.common_pimC_package.jar file in the Open dialog
	# Click the <b>Start</b> button to extract the files from the PIM .jar archive		# Click the <b>Start</b> button to extract the files from the PIM .jar archive
	# Under the <b>Advanced</b> tab, select <b>XMLImport</b>		# Under the <b>Advanced</b> tab, select <b>XMLImport</b>
	# Click the <b>Start</b> button to load the PIM into the system		# Click the <b>Start</b> button to load the PIM into the system
	# Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_ibm.tip.~~common_pimA~~.txt"		# Confirm that the following message is displayed: "Import completed; loaded the following file(s): load_ibm.tip.common_pimC.txt"
	# Under the <b>Advanced</b> tab, select <b>PIMImport</b>		# Under the <b>Advanced</b> tab, select <b>PIMImport</b>
	# Click the <b>Choose File</b> button		# Click the <b>Choose File</b> button