Support/technical support: Difference between revisions
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* To submit a support ticket, go to http://www.edge-technologies.com/support/submit_ticket | * To submit a support ticket, go to http://www.edge-technologies.com/support/submit_ticket | ||
* To e-mail Edge support: [mailto:support@edge-technologies.com support@edge-technologies.com] | * To e-mail Edge support: [mailto:support@edge-technologies.com support@edge-technologies.com] | ||
* To call Edge telephone support: 1-888-771-EDGE | * To call Edge telephone support: 1-888-771-EDGE (3343) | ||
For instructions on sending information to the Technical Support team, see the [[Submitting_Files_For_Technical_Support|Submitting Files for Technical Support]] page. | For instructions on sending information to the Technical Support team, see the [[Submitting_Files_For_Technical_Support|Submitting Files for Technical Support]] page. | ||
Revision as of 09:00, 2 May 2013
Customer support is provided through the Edge Customer Care Call Center. The Edge Customer Care Call Center provides consistent, world-class technical support for all Edge products including timely and accurate resolution of problems, technical information, and problem escalation where necessary.
To request technical support for enPortal or AppBoard:
- To submit a support ticket, go to http://www.edge-technologies.com/support/submit_ticket
- To e-mail Edge support: support@edge-technologies.com
- To call Edge telephone support: 1-888-771-EDGE (3343)
For instructions on sending information to the Technical Support team, see the Submitting Files for Technical Support page.
