Enportal/5.5/admin/user administration/user impersonation: Difference between revisions

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imported>Jason.nicholls
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# To help in troubleshooting issues a user may be experiencing.
# To help in troubleshooting issues a user may be experiencing.
# Does not require disclosing of password information.
# Does not require disclosing of password information.


{{Note|If the user has SSO tokens that pass-through the user's authentication credentials, then these auth tokens will not work. In this scenario enPortal never stores the user credentials so it's not possible to provide them when using the impersonate feature.}}
{{Note|If the user has SSO tokens that pass-through the user's authentication credentials, then these auth tokens will not work. In this scenario enPortal never stores the user credentials so it's not possible to provide them when using the impersonate feature.}}

Revision as of 11:08, 3 October 2014


Overview

As an administrator of the system it can be useful to impersonate a specific user/role combination for the following purposes:

  1. When creating and provisioning content to ensure the correct content has been assigned and is working.
  2. To help in troubleshooting issues a user may be experiencing.
  3. Does not require disclosing of password information.


Template-note.png
If the user has SSO tokens that pass-through the user's authentication credentials, then these auth tokens will not work. In this scenario enPortal never stores the user credentials so it's not possible to provide them when using the impersonate feature.

Using Impersonate

Enportal-5.5-impersonate.png

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